Frequently Asked Questions
Everything you need to know about your gear and your order.
How do I know if the skates or shoes will fit properly?
We recommend following our brand-specific sizing charts located on each product page. For the most precise fit, visit a Source for Sports location for our Pro-Formance Advantage custom fitting service.
What is your return policy for used sports equipment?
For hygiene and safety reasons, we only accept returns on unused items in their original packaging with tags attached within 30 days of purchase. Personalized or custom-ordered gear is final sale.
How long does shipping take for online orders?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your equipment leaves our warehouse.
Can I pick up my online order at a local Source for Sports store?
Yes, we offer a 'Click & Collect' service at participating locations. Simply select the 'In-Store Pickup' option at checkout to save on shipping costs.
Do you offer professional sharpening or maintenance services?
Most of our physical storefronts provide professional skate sharpening, stick repair, and glove repalming. Please contact your local store directly to confirm specific service availability.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Source for Sports digital gift cards.